SOLVED

Some User are muted in some teams. Can not change that...

Copper Contributor

I have a user who is muted in one team.
When i check
admin.teams.microsoft.com

the mentioned user is owner of said team and should not be muted.
I understood that owner's can not be muted?

In the teams app the mentioned user is not owner and can not post any messages.

How do i fix this?

I tried removing the user and adding him again as owner. -> still only member

Attached are screenshots from the app and from the admin center.

Thank you for your help

3 Replies
Do a full logout of the Teams client or try the web app to see if it updates or shows correctly

@adam deltinger 
Thank you!

Alas that did not work.
The behaviour is very weird:
When i open said team the user is displayed as owner, but when i search the user the field changes back to member.
Both (App and Web) display the user as member not owner
teams_mute4.pngteams_mute5.png

best response confirmed by Christopher Hoard (MVP)
Solution
I’d contact the admins to create a ticket with Microsoft to sort it out!

Adam
1 best response

Accepted Solutions
best response confirmed by Christopher Hoard (MVP)
Solution
I’d contact the admins to create a ticket with Microsoft to sort it out!

Adam

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