Some channels cannot create new conversations

Copper Contributor

There is a Team with multiple channels for an event, and some channels simply get stuck when trying to post a new conversation. This happens with guest accounts and members, and only on certain channels. The only person that can post is the creator of the channel.


It's not a permission issue since the channel where it's disabled doesn't allow conversations to be posted. The problematic channels get stuck on Sending...

 

It seems to be server-side, but any help would be appreciated

3 Replies

If you can reliably reproduce this, best open a support case.

@Vasil Michev I am a 100% noob to this forum, how do I open a support case? 

And thanks for the reply :)

From the M365 admin center or ask your admin to do the same.