Forum Discussion
Skype/Teams Room System and Logitech BRIO problem
We use Skype / Teams Room System on Logitech Tap together with Logitech BRIO camera.
(sorry for Swedish, but i think you understand 😉
The camera is visible in the settings
It is also possible to press preview and we get a picture of the camera.
But when we start a meeting, the camera icon is greyed out and doesn't work.
6 Replies
Fredrik Rubne Hejsan!
Have you tried with another whiteboard or background. It could be that the software can't find a whiteboard when the background is round. Try to frame your whiteboard with black tape and/or remove stuff from the whiteboard when you starts.
I've used Logitech Tap with Brio as a content camera so I know it should work.
Lycka till!
Oh no. The problem is that the camera does not start at all in a call, you cannot select video calls, only audio calls.But the camera is ok in the settings ???LinusCansby
I've seen the same problem on Logitech smart dock. I doubt it should matter but have you checked the firmware version of the Brio, should be v240. https://docs.microsoft.com/en-us/microsoftteams/room-systems/requirements#certified-firmware-versions-for-usb-audio-and-video-peripherals
Do you have more than one MTR or camera so you can try to switch?
