Sign up to Teams fails

[Kostas Mavridis]

I am getting an error while trying to sign up for Teams:

CV: f6oc2B1LMka7kDkx.1.4
SID: 2ce487f5-4c7e-412b-945d-5888de8a4352
CID: c0ee484d-0628-4b36-bd23-6bb9d38d021a
Error Code: OfferNotAllowedForTenant

[#2]

Will you explain your steps doing this? Are you in a tenant or are you signing up for the free version?

[#3]

Hello Adam,

I'm signing up for the Free version.

I get this error upon the first step ('Let's set up your account') after entering my email address.

[#4]

Is your address associated with any other office 365 service? Try use any other address and see if you can get passed the error message

[#5]

Currently, my address is only associated with my Office 2016 subscription (nothing in particular of Office 365).

Trying the signup now, I'm redirected to

https://businessstore.microsoft.com/create-account/signup?products=CFQ7TTC0K8P5:0001&email=[redacted...]

with the message

Error

Refresh the page or try again in a little while. An error occurred and we couldn't load the page.

CV: BlYcLhIJM02KdL3z.1

[#6]

Please open up a inprivAte browser window or use guest account in chrome and try again!

[#7]

Many thanks for the help thus far!

The problem remains, in particular what happens now is after entering the live credentials (email/password in step 1 'Let's set up your account' - in the 'Thank you for choosing Microsoft Teams (free)' page) I am redirected to https://businessstore.microsoft.com/en-us/create-account/signup?restore=true&isAdminSignup=true&prod...]

and still on step 1, now the message 'Something went wrong, Please try again.' message is displayed underneath 'Let's set up your account'.

[#8]

I have a problem with Ms teams