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Copper Contributor

Signing up to free teams I get this message

Sign in to Teams

Looks like you already have an account. Sign in to open Microsoft Teams.

but when I sign in with that account I get a message that

You're not on Teams yet, but you can set it up for your organization.

 

teams.png

I cannot access web client or desktop client.

What can I do?

Thank you!

3 Replies

@Klaus_Zuidwijk 

 

Are you signing in with an Office 365 account? You cannot use the free version of Teams with an Office 365 account. 

Hello @Andrew Hodges 

Yes this is with a Free account. I have solved this by sending me the invite again from the web client that worked (it worked only on firefox, with chrome and desktop client I had problems). Very confusing to setup really...

This is a bug and there is a work around for now, but a fix is coming as it's a known issue. Please see my reply here for work around(seems similar to how you got into it): https://techcommunity.microsoft.com/t5/microsoft-teams/cannot-access-microsoft-teams/m-p/1212804#M46...

But hopefully this gets fixed soon so you can just login normally.