Sending and receiving Skype for Business messages through Teams

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Occasional Contributor

I was under the impression it would be possible to receive / send messages to Skype users via Teams chat functionality. After logging into my personal email account and attempting to message my Office365 address, no notification / message was received in Teams.

 

How do I go about configuring this to work?

41 Replies
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In my experiment,  if the message is started from a S4B user, it will come in to Teams. They even have the S4B logo close to their name and at the top, shows this person is using Skype for Business.  However, as others mentioned, if I send a message from Teams, to do not go to the user and just to a black whole.  I even changed from the default "Islands" to Skype for the user, and that did not solve the issue. 

I posted about this on another post and finally sat down and started testing all the scenarios. I was experiencing the same thing and the only way I was able to get the coexistence to work properly was setting my users to Skype Only that needed it and setting my org upgrade mode to Teams Only.

This after a bit switched it so my teams users when they would start a new chat would then let you know they can’t chat in teams and would then switch the chat over to the skype icon for that user and let you chat to Skype etc.

Obviously you might want to set up some test tenant for this and try it out for yourself I’m just explaining how I finally got this to work as documented. It seems having your tenant in islands or Skype only won’t allow teams chat to Skype for business. (Islands shouldn’t anyway).

Anyway just passing on what I’ve discovered recently in my testing and experiencing these same issues you guys have been having during testing and what worked for me.