Microsoft Tech Community Live:  Microsoft Teams Edition
November 09, 2021, 08:00 AM - 12:00 PM (PST)

Send chat message to Outlook not working




I have an user that since today can't correctly send a Teams chat message to Outlook, when she tries the Outlook popup stays in blank. This happens on both Desktop and Online version:



User has restarted and deleted cache and cookies.


4 Replies
Does it work in the web client??

@adam deltinger 


No, according to the user it doesnt work both in Desktop and Web client

And its just that user that’s experiencing that issue?

@Azaak Same experience here. Mac Client, Windows Client, and Web version in Chrome. It eventually throws the attached error.

Screen Shot 2021-04-30 at 1.23.57 PM.png