Send chat message to Outlook not working

Copper Contributor

Greetings,

 

I have an user that since today can't correctly send a Teams chat message to Outlook, when she tries the Outlook popup stays in blank. This happens on both Desktop and Online version:

Azaak_0-1588235046065.png

 

User has restarted and deleted cache and cookies.

 

4 Replies
Does it work in the web client??

@adam deltinger 

 

No, according to the user it doesnt work both in Desktop and Web client

And its just that user that’s experiencing that issue?

@Azaak Same experience here. Mac Client, Windows Client, and Web version in Chrome. It eventually throws the attached error.

Screen Shot 2021-04-30 at 1.23.57 PM.png