Feb 03 2021 08:22 AM
Since Tuesday if in a meeting I click the conversation icon to show the conversation pane, I lose the top bar and the video goes all wrong (see below)
I'm using the Windows 10 app and other user in my company have the same problem.
Feb 03 2021 10:12 AM
Hi, has this issue just started occurring for everyone please? I wonder if this has been caused by updates possibly?
Feb 03 2021 10:27 AM
@PeterRising yes it started this week... My version is "You have Microsoft Teams Version 1.3.00.24755 (64-bit). It was last updated on 2020-09-25." The date makes no sense since there was a lot of update to the UI and feature since September.
Feb 03 2021 10:31 AM
OK, and do you know if your organization has pushed out any Windows updates to your devices recently too please? I wonder if perhaps an updated graphics card driver may be to blame. Just a guess / wild theory, but if updates have been deployed, it is worth checking into this as the possible cause.
Feb 08 2021 08:48 AM
@PeterRising There was a Windows Update pushed... I doubt the graphic driver issues since people with different machine (HP, DELL, laptop and desktop) are seeing the problem. Looks more like a Teams update to me
Feb 08 2021 01:08 PM
Latest version seem to fixed in the latest version.
As of today it is OK and I now have this version:
You have Microsoft Teams Version 1.3.00.34662 (64-bit). It was last updated on 2021-02-05.