‎Screenshare doesn't appear on the recorded meeting today :/

Occasional Visitor

Hi, We have regular team meetings where everyone joins and someone will present something they have been working on using the screen share capability. Unfortunately when we play back the recorded video it appears that the screen share hasn't been captured and instead shows the various team members/talking heads as it would if were just a regular audio/video call.

1 Reply
Try to reproduce the issue to see if this was a one-timer and only affected this specific meeting, then you know what (and if) you'd present it to the official support. If you're not an admin reach out to that person to get assistance with creating a support ticket from the admin portal.