SOLVED

Schedule Teams meetings from a third-party App (Acuity Scheduling)

%3CLINGO-SUB%20id%3D%22lingo-sub-1530376%22%20slang%3D%22en-US%22%3ESchedule%20Teams%20meetings%20from%20a%20third-party%20App%20(Acuity%20Scheduling)%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1530376%22%20slang%3D%22en-US%22%3E%3CP%3EHello%20Teams%20Community%2C%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EWe%20set%20out%20to%20replace%20Zoom%20with%20Teams%20recently%2C%20as%20we%20are%20already%20using%20Office365%2C%20and%20felt%20that%20this%20would%20be%20a%20better%20and%20more%20integrated%20solution.%20While%20we%20are%20adjusting%20well%2C%20there%20is%20one%20critical%20feature%20that%20we%20can't%20seem%20to%20find%20a%20solution%20for.%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EWe%20maintain%20an%20online%20calendar%20in%20Acuity%20Scheduling%2C%20that%20allows%20the%20public%20to%20book%20specific%20online%20sessions%20for%20demos%20and%20other%20activities.%20Currently%2C%20we%20use%20the%20Zoom%20integration%20offered%20by%20Acuity%20Scheduling%20to%20take%20a%20new%20appointment%20and%20automatically%20integrate%20the%20Zoom%20call%20details%20into%20the%20meeting%20confirmation%2C%20and%20add%20it%20to%20our%20calendar.%20The%20Zoom%20integration%20works%20perfectly%2C%20and%20even%20syncs%20meeting%20time%20changes%2C%20cancellations%2C%20etc.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EWe%20also%20use%20Zapier%20for%20cross-platform%20integrations%2C%20and%20Zapier%20supports%20both%20Acuity%20and%20Teams.%20Since%20there%20is%20no%20Teams%20integration%20offered%20directly%20by%20Acuity%2C%20we%20tried%20to%20use%20the%20Zapier%20app%20as%20a%20bridge.%20Unfortunately%2C%20the%20only%20options%20in%20the%20integration%20are%20%22Create%20Channel%22%20and%20Send%20Channel%20Message.%22%20Another%20integration%20platform%2C%20Integromat%2C%20offers%20more%20options%2C%20but%20still%2C%20no%20%22New%20Meeting%22%20action%20is%20offered%20as%20part%20of%20the%20integration.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EWe're%20not%20tied%20to%20Acuity%2C%20we%20could%20switch%20to%20another%20provider%2C%20but%20this%20has%20worked%20flawlessly%20for%20the%20past%203%20years.%20All%20we're%20looking%20for%20is%20a%20hosted%20calendar%2C%20that%20allows%20bracketing%20of%20time%20slots%2C%20creation%20of%20different%20meeting%20types%20of%20different%20lengths%2C%20and%20integration%20with%20Teams%2C%20so%20that%20when%20a%20user%20selects%20an%20open%20day%2Ftime%2C%20they%2C%20and%20we%2C%20receive%20notification%20by%20way%20of%20an%20email%2C%20and%20a%20link%20to%20the%20meeting.%20Again%2C%20Zoom%20does%20this%20flawlessly.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EIt%20may%20well%20be%20that%20Teams%20was%20envisioned%20as%20something%20completely%20different%20from%20Zoom%2C%20and%20that%20this%20capability%20does%20not%20exist%20natively.%20However%20if%20there%20were%20an%20integration%20that%20would%20virtually%20click%20on%20the%20%22New%20Meeting%22%20button%20and%20populate%20the%20meeting%20fields%20with%20the%20requisite%20information%2C%20we%20would%20sever%20ties%20with%20Zoom%20and%20move%20to%20Teams%20permanently.%20Any%20assistance%20or%20guidance%20is%20greatly%20appreciated.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-1530376%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EMeetings%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EMicrosoft%20Teams%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1530678%22%20slang%3D%22en-US%22%3ERe%3A%20Schedule%20Teams%20meetings%20from%20a%20third-party%20App%20(Acuity%20Scheduling)%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1530678%22%20slang%3D%22en-US%22%3E%3CP%3EHi%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F732383%22%20target%3D%22_blank%22%3E%40costaxl%3C%2FA%3E%2C%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EMicrosoft%20365%20include%20an%20App%20called%20Bookings%20for%20exactly%20the%20purpose%20you%20are%20looking%20for%20%3A-%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Fsupport.microsoft.com%2Fen-us%2Foffice%2Fpublish-your-business-calendar-online-with-microsoft-bookings-47403d64-a067-4754-9ae9-00157244c27d%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fsupport.microsoft.com%2Fen-us%2Foffice%2Fpublish-your-business-calendar-online-with-microsoft-bookings-47403d64-a067-4754-9ae9-00157244c27d%3C%2FA%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EHow%20to%20setup%20online%20meetings%20automatically%20is%20described%20here%3A-%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fmicrosoft-bookings-blog%2Fmicrosoft-bookings-now-supports-online-meetings-and-group%2Fba-p%2F1214120%22%20target%3D%22_blank%22%3Ehttps%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fmicrosoft-bookings-blog%2Fmicrosoft-bookings-now-supports-online-meetings-and-group%2Fba-p%2F1214120%3C%2FA%3E%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1531221%22%20slang%3D%22en-US%22%3ERe%3A%20Schedule%20Teams%20meetings%20from%20a%20third-party%20App%20(Acuity%20Scheduling)%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1531221%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F214649%22%20target%3D%22_blank%22%3E%40Andrew%20Hodges%3C%2FA%3E%26nbsp%3B%20Wow%2C%20that%20is%20totally%20unexpected%20and%20immensely%20good%20news.%20I%20will%20give%20it%20a%20try%20later%20this%20weekend%2C%20but%20you're%20right.%20A%20quick%20look%20at%20the%20links%20shows%20that%20it%20in%20fact%20does%20exactly%20what%20we're%20looking%20for.%20If%20it%20works%20for%20us%2C%20I'm%20going%20to%20go%20ahead%20and%20spread%20the%20news%20through%20some%20social%20channels%20as%20I'm%20always%20being%20asked%20about%20our%20switch%20from%20Zoom%20to%20Teams%20by%20others%20who%20want%20to%20do%20the%20same.%20Thank%20you!%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1531697%22%20slang%3D%22en-US%22%3ERe%3A%20Schedule%20Teams%20meetings%20from%20a%20third-party%20App%20(Acuity%20Scheduling)%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1531697%22%20slang%3D%22en-US%22%3E%3CP%3EHi%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F732383%22%20target%3D%22_blank%22%3E%40costaxl%3C%2FA%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EMicrosoft%20Booking%20would%20be%20an%20ideal%20option%20replacing%20your%20integrated%20solution%20with%20Zoom.%20In%20addition%20Microsoft%20Booking%20also%20integrates%20with%20your%20Office%20365%20Calendar%20and%20Outlook%20providing%20you%20an%20seamless%20experience.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EHow%20to%20Set%20Up%20Microsoft%20Booking%26nbsp%3B%3C%2FP%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Fwww.youtube.com%2Fwatch%3Fv%3Dia1hMzOU1Bo%22%20target%3D%22_blank%22%20rel%3D%22nofollow%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fwww.youtube.com%2Fwatch%3Fv%3Dia1hMzOU1Bo%3C%2FA%3E%26nbsp%3B%3CBR%20%2F%3E%3CA%20href%3D%22https%3A%2F%2Fdocs.microsoft.com%2Fen-us%2Fmicrosoftteams%2Fbookings-app-admin%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fdocs.microsoft.com%2Fen-us%2Fmicrosoftteams%2Fbookings-app-admin%3C%2FA%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EWith%20Regards%2C%3C%2FP%3E%3CP%3ESatish%20U%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1531869%22%20slang%3D%22en-US%22%3ERe%3A%20Schedule%20Teams%20meetings%20from%20a%20third-party%20App%20(Acuity%20Scheduling)%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1531869%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F259632%22%20target%3D%22_blank%22%3E%40Satish2805%3C%2FA%3E%26nbsp%3B%2C%20Thank%20you%20for%20the%20recommendation.%20Indeed%2C%20I%20have%20now%20implemented%20Bookings%20and%20it's%20perfect%20for%20our%20transition%20away%20from%20the%20Acuity-Zoom%20configuration.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EMany%20thanks%2C%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3ECosta%3C%2FP%3E%3C%2FLINGO-BODY%3E
Highlighted
New Contributor

Hello Teams Community,

 

We set out to replace Zoom with Teams recently, as we are already using Office365, and felt that this would be a better and more integrated solution. While we are adjusting well, there is one critical feature that we can't seem to find a solution for. 

 

We maintain an online calendar in Acuity Scheduling, that allows the public to book specific online sessions for demos and other activities. Currently, we use the Zoom integration offered by Acuity Scheduling to take a new appointment and automatically integrate the Zoom call details into the meeting confirmation, and add it to our calendar. The Zoom integration works perfectly, and even syncs meeting time changes, cancellations, etc.

 

We also use Zapier for cross-platform integrations, and Zapier supports both Acuity and Teams. Since there is no Teams integration offered directly by Acuity, we tried to use the Zapier app as a bridge. Unfortunately, the only options in the integration are "Create Channel" and Send Channel Message." Another integration platform, Integromat, offers more options, but still, no "New Meeting" action is offered as part of the integration.

 

We're not tied to Acuity, we could switch to another provider, but this has worked flawlessly for the past 3 years. All we're looking for is a hosted calendar, that allows bracketing of time slots, creation of different meeting types of different lengths, and integration with Teams, so that when a user selects an open day/time, they, and we, receive notification by way of an email, and a link to the meeting. Again, Zoom does this flawlessly.

 

It may well be that Teams was envisioned as something completely different from Zoom, and that this capability does not exist natively. However if there were an integration that would virtually click on the "New Meeting" button and populate the meeting fields with the requisite information, we would sever ties with Zoom and move to Teams permanently. Any assistance or guidance is greatly appreciated.

 

 

4 Replies
Highlighted
Best Response confirmed by ThereseSolimeno (Microsoft)
Solution

Hi @costaxl,

 

Microsoft 365 include an App called Bookings for exactly the purpose you are looking for :-

 

https://support.microsoft.com/en-us/office/publish-your-business-calendar-online-with-microsoft-book...

 

How to setup online meetings automatically is described here:-

 

https://techcommunity.microsoft.com/t5/microsoft-bookings-blog/microsoft-bookings-now-supports-onlin...

Highlighted

@Andrew Hodges  Wow, that is totally unexpected and immensely good news. I will give it a try later this weekend, but you're right. A quick look at the links shows that it in fact does exactly what we're looking for. If it works for us, I'm going to go ahead and spread the news through some social channels as I'm always being asked about our switch from Zoom to Teams by others who want to do the same. Thank you!

Highlighted

Hi @costaxl 

 

Microsoft Booking would be an ideal option replacing your integrated solution with Zoom. In addition Microsoft Booking also integrates with your Office 365 Calendar and Outlook providing you an seamless experience.

 

How to Set Up Microsoft Booking 

https://www.youtube.com/watch?v=ia1hMzOU1Bo 
https://docs.microsoft.com/en-us/microsoftteams/bookings-app-admin

 

With Regards,

Satish U

Enjoy the videos and music you love, upload original content, and share it all with friends, family, and the world on YouTube.
Highlighted

@Satish2805 , Thank you for the recommendation. Indeed, I have now implemented Bookings and it's perfect for our transition away from the Acuity-Zoom configuration.

 

Many thanks,

 

Costa