Jul 12 2022 04:09 AM
I am having a problem with one user in the organization.
When this user types in an external number in the team's telephony e.g. 07******** it will then dial how the call will not connect, it says "Sorry but your call cannot be completed". If I look at the outgoing number on recent, when the number is called it comes dials +107********* which is wrong. It should change the 0 too +44 which is how it works with other users.
I tested this by typing the number manually e.g. +44******** and then this rang sucusessfully, what change do I need to make to stop it from adding a +1 before but instead to change the 0 to +44?
See below, 11:45 was manually entered and worked, 11:56 was entered with 07 but failed.
Jul 12 2022 11:28 AM