Jun 01 2023 12:28 AM - edited Jun 01 2023 12:29 AM
Hello,
We are rolling out Microsoft Teams in my organization, and a mistake that I see users make all the time is that they write a new conversation in a channel without @mentionning anyone. As a consequence, nobody gets notified, the message gets no traction and the user is frustrated and less likely to use Teams consistently.
I wish there was a feature in channels to forbid new conversations that don't mention at least one person, but it doesn't seem to exist.
Is there anything that can be done to correct users when they send a new conversation without mentioning anyone? Maybe a bot that would automatically answer to anyone posting without a mention and inviting them to do so?
Jun 01 2023 05:34 AM
re-up, so that people in the US are able to see it
Jun 01 2023 09:41 AM
Jun 04 2023 06:34 PM
@puredwige - your solution will be user education and there's a few ways to tackle this:
Ultimately, it will depend on how much importance any individual in the team puts on the messages in that channel. That's a team culture thing, not necessarily a technology issue.