Aug 11 2020 11:23 PM
Hi everyone (especially the adoption specialist),
i am having problems with a great number of people that do not reply to thread but chat into the channel.
We come from Skype for Business - so chat is all the people knew. Although we have training materials that tell the user how to work with channel messages - some of them just reply into the channel - opening a new thread.
Is it company specific or do other adoptions people have the same problems?
It would be great if every channel post (with an existing post available) - would ask after sending (maybe with some AI language processing):
"Does your message belong to the last thread?" - and after clicking on yes - it attaches the message to the thread.
Could not find a uservoice on that - so either i am searching wrong or other companies do not have this problem :)
Best regards
Stephan
Aug 11 2020 11:44 PM
SolutionAug 12 2020 12:19 AM
Great news, people here struggle with this too. We are right at the beginning of deployment. Do you happen to know any timeline?
Monika
Aug 12 2020 12:44 AM
Aug 12 2020 12:59 AM
You can vote for this idea and get updates
Sep 04 2020 01:06 AM
Aug 11 2020 11:44 PM
Solution