Oct 20 2020 08:58 AM
We have a Microsoft 365 Business Premium tenant, and we would like to block all access to Teams for one or more employees. I'm testing this with a user account that has had Teams access; the employee has left the company and I changed that account password.
According to MS, "You can disable or enable Teams for a user by removing or assigning a license at any time.". Definitely after removing that license the app gets removed from the online Office "dashboard" but if I login to a locally installed Teams client app as that user, the account still has normal Teams access. ??
Is this a bug or is it just a matter of it taking a period (of hours, days, etc) for the Teams service to pickup the change? It's been 24hrs so far.
Oct 20 2020 09:08 AM
Just wait a while. In addition, you can disable the user in Azure AD/Microsoft 365 Admin center.
Oct 20 2020 09:25 AM
@kvaden357 You can reset the user's password and force a sign out - the article I link to below goes over all of the options for securely removing someone's access.
Use Sign Out Now: https://docs.microsoft.com/en-us/microsoft-365/admin/add-users/remove-former-employee?view=o365-worl...
Oct 20 2020 09:27 AM
Solution@kvaden357 but to echo what @Vasil Michev said, if you are just wanting to restrict access to Teams it does take a while for the license changes to propagate. Lately, we had one where the license didn't fully propagate for about 48 hours.
Oct 20 2020 11:04 AM
Oct 20 2020 11:07 AM
Oct 21 2020 07:37 AM
@kvaden357 Yeah, I think lately the delays are because their infrastructure is under such a heavy load right now with the pandemic...but we were scratching our heads trying to troubleshoot the licensing issue for a while - turned out every time we were resetting the license we just made it worse, lol. Prior the pandemic 48 hours would be unthinkable for propagation. Hopefully it eases up as they add resources.
Oct 21 2020 08:19 AM
Oct 20 2020 09:27 AM
Solution@kvaden357 but to echo what @Vasil Michev said, if you are just wanting to restrict access to Teams it does take a while for the license changes to propagate. Lately, we had one where the license didn't fully propagate for about 48 hours.