Remote Control MacOS

[Jeff Harlow]

I am trying to control a MacOS desktop though a direct call in Teams. I can see their screen and request control. They will grant control, but I am unable to do anything. Is this a bug?

[#2]

See if the solution provided in this link helps:

https://answers.microsoft.com/en-us/msteams/forum/all/unable-to-give-control-on-microsoft-teams-macb...

Adam

[#3]

Thanks for the link. If I follow it correctly, this was a bug that was remedied in Sept 2020.