Recording Button Disappears in Teams during Meeting

[MatthewLawsonwsedu]

Hi, I am using Teams to teach college classes this Fall. I need to be able to record the lectures. Yesterday, everything worked fine. Today, the recording option disappeared on me all together and then when I closed Teams completely and reopened it was there.

However, Teams has been sluggish today. Even when I could click Record it sometimes never started today.

Please help!

Is this a issue with the servers or a program issue, bandwith, or what? Thanks!

[#2]

Hello @MatthewLawsonwsedu There is a past post in the community that addresses this issue: https://techcommunity.microsoft.com/t5/microsoft-teams/recording-meeting-has-disappeared/m-p/896769

[#3]

Thank you. To be clear, this is happening on Windows 10.

[#4 · Accepted solution]

@MatthewLawsonwsedu - I've battled this with our Executive Assistant (who organizes and is responsible for recording more meetings than anyone else in our org).  In our case, I remoted into her computer and discovered she had Teams zoomed to 170% (Windows client, up to date).  As soon as I reset the zoom to 100%, the content of the ellipsis menu (including "Start recording") rendered as expected.  Still testing this out, but it explains why clearing the cache would resolve the issue for a bit, then the issue would recur (after she zoomed in because she was indicating she was having a hard time reading the unzoomed content).

[#5]

I've been having the same trouble on and off and not being able to work out why the button to record is sometimes there, sometimes not. I just opened a meeting, no record button. Zoomed out a bit and BINGO the button was back. Simple solution to the problem. Thank you.