Aug 11 2023 01:28 AM
Aug 11 2023 01:28 AM
I manage the ICT for a non-profit. We have a project team who have guest users and have been using it for a rota for some time successfully. Guest users get access via Teams and can see the rota just fine. The underlying sharepoint is set to Read only for Guests/Visitors so they cannot edit the files.
This week several users got in touch to say they could no longer see the files and hence the rota on Teams. I was able to recreate this issue using my own guest account. No issues with full users. Have tried all the usual logging off/on, uninstalls. The only thing I would note is that when you enter files, Microsoft Authenticator briefly flashes up and then disappears which makes me think it may have some part in it. We do have Conditional Access in play, but Guests are excluded from most policies which limit access, and I can see no policies applying on the logon, except MFA for guests.
The interesting thing is that this is only affecting IOS Teams. Android and web works just fine and all files are still visible.
Any ideas? Maybe a bug?
Aug 14 2023 04:10 AM
Just to add to this. When I add a link to the sharepoint address I can access that link just fine. Its only in IOS Teams itself I cannot access the File tab. The link works fine, so its not access.
Aug 29 2023 06:02 AM - edited Aug 29 2023 06:05 AM
I have the same issue: my account does show files in our own teams environment. The teams i can access as guest in other companies under my same account show chats etc but no files.
I can upload however files. So it behaves as if a filter is active.
This only happens in the ios app (newest version ios 16). In android desktop and browser the files do show up.
This is a big issues for me as I have a lot of meetings on the road and cannot access the files on my phone..
I resintalled ervything on my iphone XR (clean install) and this did not help.
I also did a test on an older iphone 6, ios 12: no problems at all!!
Sep 01 2023 01:47 AM
Sep 15 2023 02:10 AM
Same problem here. For a few weeks now O365 Guests see nothing in Teams iOS app under the file tab. Direct links to the sharepoint library work fine. Also using a MacOS or Windows computer with the Teams app: no problem.
This is a real issue. I have customers who rely on their subcontractors (guests in O365) to open blueprints and designs on the building site on their mobile device.
Sep 19 2023 12:47 PM
Sep 19 2023 09:53 PM - edited Sep 19 2023 09:54 PM
@he-groep “Nice” they are pointing at apple. However Microsoft is the app software supplier and is thus responsible for pre-testing iOS updates and keeping the app up to standards. Clearly they are not.
maybe we should start a legal action against Microsoft.?
Sep 20 2023 01:58 AM
Sep 21 2023 07:11 AM
Sep 29 2023 01:07 AMSolution
I see Microsoft are finally realising this is a big issue and are doing something about it. Estimated start time just about a month off
Oct 09 2023 12:46 PM
Oct 10 2023 02:26 AM