Apr 22 2022 01:45 AM
Hi,
I'm receiving team meeting requests in plain text and it doesn't have the hyperlinks to join, my colleagues are receiving the exact same meeting requests will the link as expected.
The strange thing is this is not all meeting requests, receive the majority correctly. Any help will be appreciated.
Apr 22 2022 04:07 AM
@MattWoodhouse Sounds like something in your email system or email client. Is that Exchange Online/Outlook ? Are they plain text also in the Teams calendar?
Apr 22 2022 05:52 AM
Apr 22 2022 07:00 AM
Solution@MattWoodhouse I'm not sure that's at all what I asked. What email service are you using? It's evident that must be where the email is being modified to be 'plain text'.
Apr 25 2022 12:40 AM - edited Apr 26 2022 12:44 AM
Hi @StevenC365 , sorry I miss read your email, They show as plain text in the team calendar, and yes it's using Exchange online with Outlook
Apr 26 2022 07:46 AM
@MattWoodhouse How does it look in Outlook calendar? I assume the same?
Does your email flow through any other security tools before Exchange Online that could be modifying the message. If not maybe start working through a message trace in Exchange to see what the message looks like as it's received.
Apr 22 2022 07:00 AM
Solution@MattWoodhouse I'm not sure that's at all what I asked. What email service are you using? It's evident that must be where the email is being modified to be 'plain text'.