Apr 10 2020 02:56 AM
Apr 10 2020 02:56 AM
I have problem with signing in to Microsoft Teams. Every time I try do sign in, it shows error "You're not on Teams yet, but you can set it up for your organization". I tried 4 different accounts and Web app, Android app, Windows app and MacOS app. It always shows the same error. I've even created new Microsoft account but there is still the same problem. Is it some kind of issue or am I doing something wrong?
Apr 10 2020 03:29 AM
I went through this process myself to see what is happening, to say the user journey is pants is an understatement.
1. Sign up for an account - which you seem to have done.
2. You are told "our not on teams yet, set it up for your organisation"
2. Click Sign up for Teams.
3. Scroll to the bottom of that page https://products.office.com/en-gb/microsoft-teams/group-chat-software?rtc=1
4. Click Sign up for Free.
Follow the prompts and that should do it.
That worked for me.
Apr 10 2020 03:39 AM
I've also tried that, but it prompts for school e-mail. I want to use Microsoft Teams Free on my personal gmail or outlook account. When I do it this way, it shows an error that I have to pass school e-mail address.
Apr 10 2020 05:27 AM
Apr 10 2020 07:21 AM
What option should I select when it asks if I want to create business, school or family and friends account? I need it for school, so I select school option but it prompts for school email address which I don't have.
Apr 14 2020 05:52 AM
This option is about who created the account. As its you creating the account then its a personal account, so don't select the School option.
May 06 2020 06:12 AM
@Andrew Hodges I still can't sign in. When I select personal it only shows me Skype.
May 12 2020 10:26 PM
May 25 2020 06:37 PM
Hey, Try this out. Use "Chrome" and go for teams.microsoft.com, follow the steps. Once you have created an account using your personal Microsoft email address (Ex. hotmail, live etc.,), then launch the teams app from your desktop or mobile. It works. Cheers.
Jun 03 2020 11:00 AM
Hey @artur8889 (And for all others having this same issue)
I found success in using my Microsoft account to sign-in to the Teams Desktop App after using the "Sign-up for free" offer https://www.microsoft.com/en-us/microsoft-365/microsoft-teams/group-chat-software.
Hope that helps others.
Jun 22 2020 10:20 AM
Sequence of Events :-
Jun 24 2020 02:03 PMSolution
@yashu2015 A search of the community has yielded other posts with a similar theme. This one should answer the question: https://techcommunity.microsoft.com/t5/microsoft-teams/cannot-access-microsoft-teams/m-p/1212804#M46...
Jul 02 2020 02:15 PM
Thanks for tip of setting up company
and using on Incognito Window to finish setting Teams.
After an hour or so, and checking this community.
Dec 16 2020 02:24 AM
I'm sorry to break this down to you like this, but to successfully sign up on Teams, you will require a PhD in Rocket Science with 30 years of proven experience. A Nobel Prize in Rocket Science is highly recommended.
These requirements are listed in the minimum requirements for signing up on Teams.
Sorry for the sarcasm, but serious MSFT, please get your act together and hire some good engineers to thoroughly develop a good solution that... "just works!".
Jan 08 2021 09:46 PM
Same issue for me as well, is it solved yet for anyone?
Observing this issue since like 4 months in my linux laptop. For some reason, it just works in android phone and windows OS. Does developers didnt test same for linux app? Why its forcing to signup to join someones else meeting in linux machines?
Jan 27 2021 11:05 AM
@sauraahu I signed up for another account online (with same email address) so I had another (free) company teams account. This allowed me to login to teams on the Mac app. Annoyingly it asked me which account I would like to use - so they new I already had an account all the time!! Must be a bug / missing flag set in the cloud somewhere and signing up for a second account ensured that the flag was now set properly so I could sign in.