"Include computer sound" keeps turning off

%3CLINGO-SUB%20id%3D%22lingo-sub-1958824%22%20slang%3D%22en-US%22%3E%22Include%20computer%20sound%22%20keeps%20turning%20off%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1958824%22%20slang%3D%22en-US%22%3E%3CP%3ESince%20October%20and%20while%20sharing%20my%20presentations%20on%20MS%20Teams%2C%20I%20used%20the%20%22include%20computer%20sound%22%20function%20and%20everything%20was%20working%20perfectly.%20Recently%2C%20this%20function%20was%20disabled%20and%20when%20trying%20to%20activate%20the%20switch%20button%20and%20hide%20the%20share%20content%20panel%2C%20I%20found%20that%20it%20is%20turned%20off.%20It%20is%20turned%20on%20as%20long%20as%20the%20content%20panel%20is%20shown.%20Can%20anybody%20help%20me%20with%20this%20issue.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-1958824%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EAdministrator%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EHow-to%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3ESettings%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EUser%20Interface%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1958850%22%20slang%3D%22en-US%22%3ERe%3A%20%22Include%20computer%20sound%22%20keeps%20turning%20off%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1958850%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F891864%22%20target%3D%22_blank%22%3E%40Moataz_Abdelfattah%3C%2FA%3E%26nbsp%3B%3C%2FP%3E%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%3CP%3EHi%2C%20do%20I%20understand%20correctly%20that%20you%20are%20trying%20to%20disable%20the%20share%20content%20panel%2C%20yet%20retain%20the%20share%20computer%20audio%20function%3F%26nbsp%3B%20If%20so%2C%20you%20cannot%20have%20one%20without%20the%20other.%3C%2FP%3E%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%3CP%3E%3CA%20href%3D%22https%3A%2F%2Fsupport.microsoft.com%2Fen-us%2Foffice%2Fshare-sound-from-your-computer-in-a-teams-meeting-or-live-event-dddede9f-e3d0-4330-873a-fa061a0d8e3b%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%22%3Ehttps%3A%2F%2Fsupport.microsoft.com%2Fen-us%2Foffice%2Fshare-sound-from-your-computer-in-a-teams-meeting-or-live-event-dddede9f-e3d0-4330-873a-fa061a0d8e3b%3C%2FA%3E%3C%2FP%3E%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%3CP%3EOr%20have%20I%20misunderstood%20what%20you%20are%20trying%20to%20do%3F%3C%2FP%3E%3C%2FLINGO-BODY%3E
New Contributor

Since October and while sharing my presentations on MS Teams, I used the "include computer sound" function and everything was working perfectly. Recently, this function was disabled and when trying to activate the switch button and hide the share content panel, I found that it is turned off. It is turned on as long as the content panel is shown. Can anybody help me with this issue.

3 Replies

@Moataz_Abdelfattah 

 

Hi, do I understand correctly that you are trying to disable the share content panel, yet retain the share computer audio function?  If so, you cannot have one without the other.

 

https://support.microsoft.com/en-us/office/share-sound-from-your-computer-in-a-teams-meeting-or-live...

 

Or have I misunderstood what you are trying to do?

@PeterRising
I am sharing my presentation from within the Teams>Browse
To make the participants hear the sounds in my presentation, I have to activate the "Include computer sound" switch. Then after cascading the share content panel I realise that the switch has been turned off and so my participants would not be able to hear anything.

@Moataz_Abdelfattah 

 

Ah OK, so it just randomly turns off then.  That's odd.  I'd suggest maybe trying to update everything that you can, like Windows updates, drivers for your computer, and the Teams App itself to see if that makes a difference.