Jan 26 2021 08:12 AM
Jan 26 2021 08:12 AM
This error pops up whenever I try to open the Microsoft Teams app with my Gmail accounts. I've tried with both of my Gmail accounts and it still gave me the same error, even changing the privacy settings to see if it works. Tried it on my school account (not Gmail) and the app works fine. Any suggestions?
Jan 26 2021 01:14 PM
Jan 26 2021 01:51 PM
@adam deltinger It's on my personal laptop. I've tried on Chrome and Safari but they direct me to the desktop app and it still gives me the same error. The Gmail account works perfectly on the phone app though.
Jan 27 2021 02:02 AM
I'm in the same situation.
I'm not in an organisation, and I'm using a my own email address which is forwarded to Gmail
Feb 18 2021 05:45 PM
Frustratingly I get the same message and it tells me to contact the administrator which is me..
Mar 21 2021 08:55 AM
Same issue. Have you found any solution?
Mar 31 2021 04:13 AM
Mar 31 2021 05:11 AM - last edited on Mar 31 2021 08:55 AM by ThereseSolimenoSolution
@aotaibi001 As Adam said this could be due to a policy set by an admin, this is a direct link to the info https://docs.microsoft.com/en-us/microsoftteams/sign-in-teams#how-to-restrict-sign-in-on-desktop-dev...
You can always use the web client and if necessary you don't even have to sign in to participate in a teams meeting
For the record I heard about this issue from another member yesterday as well and he was sure he hadn't set any restriction as he was the admin.
Apr 21 2021 08:15 PM
@ChristianBergstrom Is there any way to solve this problem other than using teams on the web? I'm trying for a long time, it's showing the same error every day. This is my personal pc.
Apr 22 2021 12:39 AM
Apr 22 2021 05:56 AM
@ChristianBergstrom I have this problem on my private laptop which has never been part of any network other than our own home network our NAS, PC's, smartphones and tablets
Apr 22 2021 06:19 AM
Apr 23 2021 02:29 AM
@ChristianBergstrom This is highly unlikely since this machine came from the store like this (out of the box) and the network at my husband's office is only populated with Linux desktops and where everyone has a strong distaste for anything Microsoft... and I'm starting to understand why this is, with nonsense like this.
Apr 23 2021 02:31 AM
Apr 23 2021 02:34 AM - edited Apr 23 2021 02:36 AM
Even if it is hooked up to some azure BS, how do I get rid of that? My daughter had to use teams for school; did that lock this all up like this?!?
Apr 23 2021 02:42 AM
May 06 2021 04:51 PM - edited May 06 2021 04:59 PM
Hi there. Same issue, private computer, new desktop with no company-owned software or accounts signed in.
May 08 2021 12:59 AM
@YoukaKitano exactly the same error... I wish TEAMS would get a team of people who actually know what they are doing. Still waiting on the download folder, although I don't need it anymore. School is finished but somehow I'm still locked out of my OWN COMPUTER with teams. it still says I need to contact the admin from our school, which has nothing to do with my computer and can't really do anything about this problem.
My school account doesn't even exist anymore since we graduated, but even reinstalling teams does not make any difference. Is reformatting really the only solution to solve TEAMS???? Come on guys, fix your software! Online with Chrome I can log in with my gmail account, but the software gives this exact same issue.
How can some institution limit my access on MY computer without ever having admin rights???? They only had rights on their own server when I logged in.
but looking at the amount of people that have this issue and how many MONTHS this has been going on, it seems that the issue is similar to Bill Gates his marriage... can't be fixed. Guess is back to Zoom...
May 08 2021 02:16 AM
@DezeureSam I understand the frustration, it's a mess sometimes with mixed credentials on a device.
As previously mentioned this is - usually - happening because of a policy set by an admin. This can also be configured on a personal device if you have ever used your work/school account on that device. In that case you need to disconnect the work/school account as shown in the image above (W10 account settings) to have the device removed from the org. and also clear some cached objects.
Some are certain they have never signed in with a work/school account, they say it's a personal device only and still have this issue. Then I would also suggest to follow the steps detailed here to remove cache and any saved credentials Due to org policy, you can’t use @outlook.com with Teams on - Microsoft Community
This is a really good script to reset the Teams autostart settings, just copy it, start PowerShell and paste it and hit enter PowerShell script sample - Reset the autostart setting in Teams - Microsoft Teams | Microsoft Docs For what it's worth it has helped me several times.
May 16 2021 03:50 PM