11-07-2018 06:59 AM
11-07-2018 06:59 AM
We are in the process of moving from Skype for Business (SFB) to Teams. Currently, we have a handful of users who are "Teams Only" while everybody else is set to "Islands."
First Question: As a Teams Only person, I can see in my conversation history the users who I have chatted with using S4B. However, there doesn't seem to be any way for me to initiate a conversation with them using their Teams account. The only way I was able to resolve this was for the user, from Teams, to initiate a conversation with me. Now I can see two conversations with them one with the Skype logo on the right and the other without. My TD;DR question: is there a way for me to specify a Teams account over the Skype account from a Teams Only profile to an Islands profile?
Second Question: Is there any way to add a shared calendar to a Teams site?
11-07-2018 07:16 AM
11-07-2018 08:03 AM
Hi, Chris. Thank you for the quick reply.
I'll look into the suggestion for the calendar on question 2.
For question 1, there are people in my conversation history that I've previously chatted with only the Skype icon, and when I click the new chat icon, put in that person's name and start the new conversation, it'll show me the "You're starting a new conversation" screen with additional options below the chat prompt (for file uploads, emojis, etc.), but with others it'll resume Skype conversation in my recent list, without an option to put that conversation into Teams.
On a related note, is there a way to purge conversations from your chat history, or will those live on forever? Or to start a new conversation that doesn't include the last message with that person. Sometimes it's nice to have a clean slate, like a new email conversation with that same person.
I appreciate your help. Thank you.
11-07-2018 08:08 AM
11-07-2018 08:21 AM - edited 11-07-2018 08:27 AM
I tried hiding the conversation, and start a new one, but it just pulled the Skype conversation back into play.
HOWEVER, I was able to find a solution. (Update: it didn't work as I expected) If I start a new chat and click the down arrow on the right of the TO, it'll open an option to add a "Group Name" as well, and that forces the conversation into the richer conversation option, it seems. Just wanted to pass that long. Images included:
11-07-2018 08:30 AM
Hi @Troy Benedict, The coexistence mode only effects the messages that you receive, it generally has no effect on where messages you send to other people end up. If you want a users messages to arrive in Skype from Teams, they need to be set in SfB Only mode.
Islands mode creates much confusion, it basically turns off interop in most scenarios.
11-07-2018 08:32 AM
Thanks @Steven Collier. I was wondering if I may disable the Islands for normal users. Will that still allow them to use Teams, though? We have been using it for file collaboration on some on some Teams sites.
11-07-2018 09:11 AM
11-07-2018 09:23 AM - edited 11-07-2018 09:26 AM
On "Normal Users" do they still use Skype? For now it will work, but at some point having your user set to Skype only will eventually lock Teams out, similar to now when you set someone to Teams Only mode it disables their Skype for Business client.
So what you can do is go in via powershell and set those users to SfBWithTeamsCollab which is basically setting them as Skype Only users for now, and when the switch happens on the backend they will still be able to use Teams for Channels / Collab.
Reference article: https://docs.microsoft.com/en-us/powershell/module/skype/grant-csteamsupgradepolicy?view=skype-ps
Powershell for setting a user to this mode since you can't via UI:
Grant-CsTeamsUpgradePolicy -PolicyName SfBWithTeamsCollab -Identity firstname.lastname@example.org
But do note also when the backend update happens, their Teams Chat tab will go away, and at that point you'll have to make a decision on where you want your chat to happen with Teams Only or "SkypewithTeamsCollab".
11-07-2018 09:51 AM
Yup, what Chris said. At this point you could set them to SfB only, the Teams client doesn't really do anything only the back end that deals with routing knows. If you switch to SfBWithTeamsCollab now via powershell the experience would be the same today, and would keep working when they introduce the new modes for Teams later.
11-07-2018 10:45 AM