SOLVED

Profile Picture is not syncing for team meetings.

Copper Contributor

Dear reader,

 

I go to high school. My laptop is school property. When I enter Microsoft Teams, I changed my profile picture to something new instead of my previous one. Everything synced in two days. Except teams meetings. Whenever I meet, its still displays the old picture. When I DM someone, it shows the new one. It already synced for all of my other Office 365 apps, just not when I meet in Microsoft Teams.

43 Replies

@KF000 Glad to help. My company (Robert Half, Inc.) is migrating to New Teams before the forced migration by Microsoft. If you have questions about New Teams, let me know. There are some articles on the differences between Classic and New Teams plus details on updates available through support.microsoft.com.

I can share the manual cache cleaning method if you need it.

Updates are done automatically in the background. I had one installed yesterday (Feb. 22).

My problem is specifically that using Teams on Android I still don't my photo, though I added it on Windows.
I would think this is centralized and I don't have to set it locally on every device.
I signed out & in to maybe force an update. No change yet.
This is very annoying.

 

Update.

I found the previous remark about clearing the cache.

That worked.

https://learn.microsoft.com/en-us/microsoftteams/troubleshoot/teams-administration/clear-teams-cache

 

Still quite ridiculous.
I think I had to jump through these hoops before, and reinvent this hoop too.

@Robert_Trebor welcome to select few then :)) I suppose maybe the picture might be intended as a badge for technically skilled, like there are badges on SO and other sites. So maybe that is a feature.. who knows...

"Microsoft doesn't call it a bug, they call it a feature." I first heard that back in the 1980's.

@grauziitisos