Problems with Teams Organisator and Camera

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Highlighted
New Contributor

Hello Guys,

 

zwo short questions.

In our organisation we have about 25 people. Now, the organisator will start a videoconferenz call with some people. Everything is working, but the organisator only sees up to 6 people with cameras. The 7. people, there is only show the profil picture, the same with 8, 9 and so on.

The other people in the conference call see all 10 people in the conference call with camera.

Now, when the organisator is leaving the call und join again after a few seconds, he also see all people over 6 persons.
Has anybody such problems?

The second question is, on some user, it is not be showing the telefone call icon or the video call icon under the username. It is only showing "available" and under this, there are no icons. not on all users.
Any ideas. All user have the same settings.

Thanks for all.
Best regards
Thomas

2 Replies
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Do the organizer have the new meetings experience enabled?
Is it like this all the time and is this applicable to the same organizer or is it every organizer having this issues?

During the rollout there has been several hiccups reported about the video streams, the new experience being disabled and so on and hopefully it will be even more stable soon.
Click the help button and report this to Microsoft via feedback.

On the second question, is this internal users or guests, external people??


Adam
Highlighted

@adam deltinger 
Vielen Dank für deine Rückmeldung, vielleicth können wir auch auf deutsch kommunizieren ;)

Ich glaube dass das erste Problem keine Einstellungssache ist, den es tritt bei jedem Benutzer auf.
Bei jedem der Organisator von einer Videokonferenz ist werden zwar 9 Benutzer angezeigt, aber er sieht nur die ersten 6 Kamerastreams, ab dem 7. ist nur noch das Profilbild zu sehen. Und wie gesagt, verlässt der Organisator kurzfristig den Call und tritt wieder bei dann sieht er auch alle 9 Kamerastreams.
Die teilnehmenden Personen sehen von Beginn an alle 9 Kamerastreams.
Ich denke das ja mit Sicherheit schon viele Personen als Organisator mehr als 6 Kamerastreams gleichzeitig in einer Videokonferenz hatten. Von daher müsste es ja bei mehreren auftreten wenn es ein Bug wäre?

Zu der zweiten Frage, es sind alles interne Benutzer, aber wie gesagt, es gibt Benutzer da fehlen komplett alle Icons unter dem "Verfügbar" Status. Auch hier haben ja eigentlich alle User die gleichen Reche?