Problems loading teams

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Occasional Visitor

hello, I´m having problems with teams. I called to support but they told me that this problem he can´t fix it because he helps with basic things, so he gave the link to ask for help here. My problem is that I download the app and I click to open it but I can´t enter the app. The Microsoft man that help me said that apparently, teams can´t load in the operating system. If someone can help me I'll be very grateful because I need it as soon as possible for my virtual classes.

1 Reply
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Can you explain what kind of error you get? Tried uninstalling then delete the cache folders:

https://commsverse.blog/2018/09/28/clear-the-microsoft-teams-client-cache/amp/

Then re-install

Adam