Problemas al dar de alta cuentas de Teams para testear el producto o participar por invitación

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Occasional Visitor

Al intentar acceder a Teams (ya sea por haber recibido una invitación o para crear una cuenta) con cualquier usuario del dominio @poble-espanyol.com aparece un mensaje (ver imagen adjunta) que pide al usuario que contacte con el Administrador para que habilite su cuenta de Teams en el dominio

 

No tenemos constancia en la organización de tener ningún administrador (ninguna cuenta) habilitada para ello. Las cuentas de microsoft que tenemos (licensing, Office365) no contemplan esta opción o no son válidas para dar a nadie de alta en Teams

 

En cambio, con otro dominio que tenemos no ha habido ningún problema en acceder al servicio free de Teams.

 

 

Tic_Services_0-1587720987147.png

 

Tal vez algun usuario (no sabemos cual) se haya dado de altra estos dias en Teams de forma inadvertida estableciendose como administrador de Teams para el dominio poble-espanyol.com

 

Si ha sido así, no sabemos cómo localizar con qué cuenta se ha hecho

 

Si existe un administrador com capacidad de autorizar futuros usuarios, no sabemos como averiguar qué cuenta de microsoft es la correcta

 

 

1 Reply
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@Tic_Services 

A nosotros nos pasa exactamente lo mismo.  ¿Puede alguien de Microsoft Teams dar una respuesta a cómo averiguar quien es el administrador en un dominio?