SOLVED

problem with access to teams.

%3CLINGO-SUB%20id%3D%22lingo-sub-2330898%22%20slang%3D%22en-US%22%3Eproblem%20with%20access%20to%20teams.%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2330898%22%20slang%3D%22en-US%22%3E%3CP%3EI%20have%20a%20microsoft%20365%20personal%20account%20but%20when%20I%20open%20Teams%20app%20it%20appears%20a%20window%20saying%20%22Qualcuno%20ha%20gi%C3%A0%20configurato%20Teams%20per%20la%20tua%20organizzazione%26nbsp%3B%3CSPAN%20class%3D%22subtitle%22%3EChiedi%20all'amministratore%20il%20permesso%20per%20iniziare%20a%20usare%20Teams%20o%20imposta%20un'altra%20organizzazione%20in%20Teams%20usando%20un%20indirizzo%20e-mail%20diverso.%22%3C%2FSPAN%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-2330898%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EMicrosoft%20Teams%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-2335038%22%20slang%3D%22en-US%22%3ERe%3A%20problem%20with%20access%20to%20teams.%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2335038%22%20slang%3D%22en-US%22%3EHello%2C%20these%20are%20the%20most%20common%20scenarios%20%3CA%20href%3D%22https%3A%2F%2Fdocs.microsoft.com%2Fen-us%2Fmicrosoftteams%2Ftroubleshoot%2Fteams-sign-in%2Fsomeone-has-already-setup-teams%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%22%3Ehttps%3A%2F%2Fdocs.microsoft.com%2Fen-us%2Fmicrosoftteams%2Ftroubleshoot%2Fteams-sign-in%2Fsomeone-has-already-setup-teams%3C%2FA%3E%3CBR%20%2F%3E%3CBR%20%2F%3ETry%20to%20not%20mix%20credentials%20on%20the%20same%20device.%20If%20necessary%20use%20Teams%20on%20the%20web%20with%20InPrivate%20%2F%20Incognito%20browser%20sessions.%3C%2FLINGO-BODY%3E
Occasional Visitor

I have a microsoft 365 personal account but when I open Teams app it appears a window saying "Qualcuno ha già configurato Teams per la tua organizzazione Chiedi all'amministratore il permesso per iniziare a usare Teams o imposta un'altra organizzazione in Teams usando un indirizzo e-mail diverso."

 

1 Reply
best response confirmed by ThereseSolimeno (Microsoft)
Solution
Hello, these are the most common scenarios https://docs.microsoft.com/en-us/microsoftteams/troubleshoot/teams-sign-in/someone-has-already-setup...

Try to not mix credentials on the same device. If necessary use Teams on the web with InPrivate / Incognito browser sessions.