Jun 21 2018 12:38 PM
Hi together,
i have a problem to start Microsoft Teams in my different web browser.
When I logged into the O365 portal and then use the teams app, I get an error:
AADSTS70001: Application '5e3ce6c0-2b1f-4285-8d4b-75ee78787346' is disabled.
This error occured in Internet Explorer and Chrome.
When I use Edge, everything will be allright.
When I use the incognito mode from Chrome, everything will be allright.
My OS is Windows 10 (1709). In the IE I cleared the browser cache etc. , but the error continues.
I cleared the saved credentials in the control panel of the os, but there is no improvement.
I am at a loss.
Does anyone have a good idea?
Thanks a lot.
Best regards
André
Jun 21 2018 01:26 PM
At first glance the AADSTSS7001 looks like it may be an authentication issue.
What happens if you do the same thing on another device?
Jun 21 2018 04:19 PM
Jun 21 2018 04:23 PM - edited Jun 21 2018 04:25 PM
Jun 21 2018 04:23 PM - edited Jun 21 2018 04:25 PM
Can you find out if you guys use Azure AD Conditional access for Teams?
In this article: https://docs.microsoft.com/en-us/azure/active-directory/active-directory-conditional-access-technica...
In order to make Chrome work with 1709+ Windows 10 you have to install this extension: https://chrome.google.com/webstore/detail/windows-10-accounts/ppnbnpeolgkicgegkbkbjmhlideopiji
Jun 22 2018 03:05 AM
Hi Christopher,
we don´t use conditional access.
Simple O365 Tenant...
I now reseted all the settings in IE including deletion of personal settings, now it works in IE.
It is not working in Chrome, so I think, there are some cached data, which lead to this error.
I don´t want do delete all my Chrome settings. I am looking for a simple solution, if I can delete a information to let it work in Chrome again. If you have a good sugestion, I would be very happy :)
Jun 22 2018 06:15 AM
SolutionOct 31 2018 07:40 AM
I have the same behavior, but on all clients (native, web, android).
Clearing the cache or using incognito does not solve the problem for me...
Any idea is more than appreciated!!
Nov 03 2018 11:57 PM
Hello,
in my case I deleted all the cookies and then it works.
Best regards
André
Jan 26 2021 07:07 AM
For anyone else that stumbles across this problem, I recently wrote up a series of troubleshooting steps and solutions. It usually boils down to three things:
- License
- Teams app(s) disabled in Azure AD Enterprise Applications
- Clear browser cache