Problem in my teams chatbot

Copper Contributor


I have a query. I made a chatbot in the teams for my channel. But it is not taking Hi & Hello as a trigger. Other words are getting picked up like help, query etc. Every time I type Hi, it shows the default message by the Chat Bot. Not my message.

The message is "Hi! I’m a virtual agent. I can help with account questions, orders, store information, and more."

But my message is "Hi, How can I help you?

So, please help me this query.


1 Reply

Hello @gaurav3103 

Since the community has not yet responded to your post, you might want to seek assistance with other resources that are focused on tech support:


  • Ask your IT manager to open a support case or call Microsoft using the support line you were given.  Other options for business subscription admins are listed here:

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Additional tech support is available at or, where authorized Microsoft agents are available to trouble an issue until it’s resolved.