Feb 17 2021 03:27 AM
Hello Teams,
I have a university account at Roskilde University, and have problems with login on the desktop app. The two screenshots attached show the problem. I have contacted the it-support at my university which assured me that the problem is not originating from them, and that I should contact Teams support.
I have a MacBook Pro (13", medio 2012) and MacOS catalina version 10.15.7
Can you please help me?
Best,
Alexandre
Feb 17 2021 03:58 PM
1. Have you tried clearing the cache?
2. Have you also tried uninstalling and reinstalling Teams?
Please read through this past post from our answers.microsoft.com for possible solutions:
Feb 26 2021 02:10 AM
Hi @ThereseSolimeno ,
Thank you for your reply. Unfortunately, I have tried both, and it is still not working. I have also read through the link you sent, but none of those ideas worked neither. Do you have any other ideas?
Best,
Alexandre