Private Conversations Files tab not updating

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Senior Member

Any file shared in a group/private conversation not occurring in a channel does not appear under the Files tab. The files tab does have previously shared files listed but no longer updates. The files shared do appear to be uploading into OneDrive under the Microsoft Teams Chat Files folder, but again never appears under the Files tab.

 

Is there any way to force the Files tab lists to refresh for private conversations? This does not appear to affect channel communications.

16 Replies
Check if these appear in the webclient?
Try do a full logout of the teams app and login again and see if that helps
Are you sure you just haven't shared with that particular person? Each chat, and each group chat will have it's own "View" of filter for files shared with that particular chat, they aren't shared across the entire chat ecosystem. Otherwise it could be a bug I suppose, have you tried attaching a file with someone and it won't show up? As Adam said try in web client, and then report it if not.

The best way to get to files shared with you from individuals if you can't find them in Teams is by going to OneDrive and clicking on the "Shared" tab on left, and you can see what's been shared with you or by you to easily find content shared.

@Tim Didierhello!

 

I have a similar problem and maybe you can help me.

 

I have a 3 persons in a private conversation (outside any group/team) and one of them is a guest user.

 

This guest can acess a shared file in the conversation but just by opening in the specific post in the dialog, i.e., the user doesn't have de "files" tab on the top to acesse all the files shared in this conversation.

 

Is there a way to show the files tab to guest users on a conversation?

 

thkz

No, Files tab requires OneDrive and guests in your tenant do not have OneDrive, this is why you cannot have it.

@Tim Didier was this ever solved?

i confirm this has not been resolved.

and I'm actually experiencing the same issue (or very very similar)

We see the same issue on our tenants. :\ 

We have the same issue as well, when someone shares a document in a group chat it's not being stored in the files tab
Yeah seems to be a bug! Send feedback via the client to Microsoft! I’ll follow up on this with Microsoft too
Thanks, I've raised a support ticket with MS, it is known and they are fixing it, statement below.

"Estimated time to resolve: We anticipate completion of these efforts by March 25, 2021"
We have the same issue here! I will raise a feedback too, hoping to have this solved within March 25th!
Still not working.
Does anyone know if this has been resolved? I am having the same issue.
Same here ..