SOLVED

Preventing ongoing chats after meeting in Microsoft Teams

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New Contributor

I encountered an issue that I can foresee having a negative effect as my company adopts Teams. After a meeting has completed, users are still able to chat in the meeting. I fear they will continue to chat in the meeting and not use the Team channels. How can i "lock" the meeting from having the attendees continue to talk in the meeting chat, post meeting?

19 Replies
Not possible currently, since it's just a group chat unfortunately and they can't be deleted. I know this is a user voice Item I believe is in progress to be able for owners of group chats to be able to remove people, which in this case you should be able to remove everyone from a meeting chat if you wanted to prevent it.
Thank you Chris, the only work around that I found is to as you said remove the attendees from the meeting which removes them from the conversation.

I agree.

I'd like to be able to "lock" or close the chat after a meeting has concluded, but keep the chat history available to participants so they can read back over comments, but not make new comments. I'm new to Teams UserVoice but will go on a bit of a look-see.

@Matt Piscatelli 

 

"hack" a-round... maybe post in bold all caps about an hour after the meeting:

 

THIS CHAT IS CLOSED, PLEASE CONTINUE DISCUSSION IN THE NORMAL CHANNEL DISCUSSION! 

HAVE A NICE DAY!  :cool:

 

Once people start seeing that routinely, it will be second nature. I don't think you should do it the second the meeting ends, there might be some stray thoughts that are important not to shut down.

 

 

@Matt Piscatelli

 

Matt, 

Not a technical answer for you but unfortunately you have been tasked with solving a human issue with technology. Working at an educational institution, we get a lot of these human problems wanting to be alleviated using tech. We try to reinforce norms and make it clear upfront what channels they are to use and what other general norms are.

 

Best,

bp 


@bipinprakash wrote:

Not a technical answer for you but unfortunately you have been tasked with solving a human issue with technology. Working at an educational institution, we get a lot of these human problems wanting to be alleviated using tech. We try to reinforce norms and make it clear upfront what channels they are to use and what other general norms are.


Microsoft's entire purpose is solving human problems with technology!

However, I agree user training is also important. ;)

@jvngam Hello, this was fast-tracked but unfortunately the chat and link still remain active https://microsoftteams.uservoice.com/forums/555103-public/suggestions/18715552-allow-organizer-to-en...

 

As a consequence this was created by Christoper Hoard 

https://microsoftteams.uservoice.com/forums/555103-public/suggestions/40276684-end-meeting-means-end...

All we can do is go there and vote.


@ChristianBergstrom wrote:

@jvngam Hello, this was fast-tracked but unfortunately the chat and link still remain active https://microsoftteams.uservoice.com/forums/555103-public/suggestions/18715552-allow-organizer-to-en...

 

As a consequence this was created by Christoper Hoard 

https://microsoftteams.uservoice.com/forums/555103-public/suggestions/40276684-end-meeting-means-end...

All we can do is go there and vote.


@ChristianBergstrom  Thanks for posting these links. Just added my vote for "End meeting means end meeting". Earlier today, I posted my own suggestion on this topic.  I thought about deleting mine after seeing this, but decided to link to Christopher's suggestion instead and leave mine up in case anyone prefers a more narrowly-scoped and/or optional solution.

@Mike Glenn No worries Mike. Just added a vote to your UserVoice suggestion. They do get merged sometimes and you never know which one people end up voting for!

@Matt Piscatelli 

 

On the contrary, I find it useful to be able to chat with guests whom otherwise would try to reach out to me through whatsapp. It helps me keep my personal chats separate from the business ones. I no longer give out my cellphone number.

best response confirmed by ThereseSolimeno (Microsoft)
Solution

@Matt Piscatelli 

 

There is a solution for this that  can be applied on a per meeting basis. 

  1. Create Meeting in Teams and Send Invites
  2. Goto to Newly Created Meeting and Edit
  3. Click on Meeting Options

dbhags_0-1615569198405.png

 

4. Scroll to "Allow meeting chat and choose in-meeting only

dbhags_1-1615569369278.png

 

5. Click Save

 

 

@dbhags 

 

As a teacher, I'm so glad Microsoft is fixing this problem.  Students continuing to chat after a meeting has ended can become a quick problem.  I followed your steps and "allow meeting chat" is still not under my meeting options.  I made sure my app was up-to-date and it says I have the latest version.  Do you have a guess as to why I don't have this new option yet or how to fix it?

 

Thanks in advance.

@awestheath
I can think of three possible reasons:

1. Your organization has not implemented the latest updates. My Office 365 is set to update automatically. Large organizations often control when updates are applied. I work with people from a large company that often do not have access to new functionality for weeks or even a few months after I see it.

2. If you are using the education version on Microsoft 365, the functionality may not yet have been released for that. My kids' school uses the education version, and it does not have some of the functions I have. On the other hand, they have some stuff I don't.

 

3. You are using a computer with the IOS operating system. My colleagues mostly use Macs, and there are a lot of functions I have on the PC that they don't have.

@dbhags 

I tried this just now and I still got the chat on the user who left the meeting, and that user was also able to reply.

@Navillus-j Hello, it's been a while since my previous reply and things have improved.

 

Before the new features you'd have to go to the meeting chat and manually remove the user from the chat (top right corner in the chat). And understandable something that users often forget to do.

 

Now you can choose to allow meeting chat in the meeting only, so be sure you also end the meeting for everyone using this procedure End a Teams meeting for everyone in attendance - Office Support (microsoft.com)

 

Another addition rolling out right now: "Update to meeting participant's access to meeting chat".

 

People added to a meeting via a meeting link and were not added to the original meeting invite will no longer have access to chats, files, notes, and other meeting content after the meeting ends. They will continue to have access to meeting assets during the meeting but lose access once the meeting ends. Microsoft 365 Roadmap | Microsoft 365 

@ChristianJBergstrom in the future, will Teams Administrators be able to set the default meeting policy for Allow meeting chat to In-meeting only?

Hello, can't say really. Haven't heard anything about it.

@ChristianJBergstrom does anyone know if it is possible to stop people who are invited to 1 meeting in a re-occurring meeting from receiving chat messages for future meetings without the organiser having to manually remove them from the chat?

• Who can see the meeting chat for a recurring meeting series?

o People who are invited to the full series have access to the chat before, during, and after the meeting (up to the 1000-person limit).

o People who are forwarded the invite of a single occurrence of the series or added to a meeting after it starts using the Invite someone field on the Participants pane (or are provided the meeting coordinates in another way) have access to the chat from the time they join to the time that meeting instance ends. They will not be able to see chat that takes place after the meeting ends.

In other words, use the second part.