Poly X50 & TC8 - V3.2.2 No Outgoing Video

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We're seeing an issue where some users can see video some of the time. Most of the time users see the room's initials. We've tried turning outgoing video on and off as well as rejoining the meeting, which doesn't help. If the user presents and video switches to the mini-player, the video is visible. Within TAC there are two sessions for the room, both with video/audio sources. When we unplug the TC8, video is far more reliable. It seems with the new update, I'm guessing here, that the TC8 is seen as a video source? I've logged a ticket, and I think there is development work needed. But want to understand if others have seen this issue, and possibly fixed?

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