07-31-2020 09:34 AM
07-31-2020 09:34 AM
Please read carefully. This is not quite straightforward. Please understand that I am familiar with Office 365 and Teams, as I am Global Admin for several tenants. However, this is about the FREE Version of Teams...
I want to setup a free Teams account according to https://www.microsoft.com/en-us/microsoft-365/microsoft-teams/free
If I'm doing that with a pure MSN account like "firstname.lastname@example.org", everything will work fine. I will get a Teams free account - Great!
The problem starts when I want to use an existing email address. One that has no Office 365 and no Azure Account. Hopefully.
What I encountered is that if you ever have created any kind of account at Microsoft with the domain of that existing email address, one cannot creat a free Teams account. If I am wrong, please help me.
So if I try with the address "email@example.com", I end up with "firstname.lastname@example.org hasn't been added to your organization's directory. Contact your admin or try a different email." as soon as I hit the Next button.
Luckily, I remember that "email@example.com" was used once to create an account for Volume Keys at https://www.microsoft.com/licensing/servicecenter/default.aspx.
Since I know that there was never an Office 365 tenant, I can now do an Office 365 admin takeover according to https://docs.microsoft.com/en-us/azure/active-directory/users-groups-roles/domains-admin-takeover.
This done, I now can actually create a new Teams account with "firstname.lastname@example.org".
The problem here is that I now have a Teams account with a time limited (until early 2021) "Microsoft Teams Exploratory" license. I have not found any reliable hint on how long that licence will be valid. Most sources mention January 2021...
Nice, but I wanted a free account without time limit.
Assigning an alias to the MSN account (i.e. adding email@example.com as alias to firstname.lastname@example.org) will not work either. The MSN account notices immediately that there is a tenant @somebusinessaccount.com and refuses to add that alias. Bummer...
So, apparently, free Teams accounts are only possible with free MSN accounts. :(
Or, one is using a business email address which never ever has been registred at microsoft for whatsoever..
Am I correct with this?
In any case, is there a way to create a free Teams account with a business email account which has been registred at Microsoft? Not on Office 365, I mean.
07-31-2020 11:19 AM
Hello @DanHuber This article talks about requirements for using Teams, and it includes instructions on how to create your own domain. Let us know if you still have questions after reviewing this.
Thank you for being a member of the Teams community.
07-31-2020 02:48 PM
07-31-2020 03:04 PM
Okay @DanHuber, I read it carefully but clearly I'm not understanding the issue - let's see if others in the community can assist.
08-02-2020 11:27 PM - edited 08-02-2020 11:30 PM
Let me rephrase.
Is it true that the free Teams account can only be used with an MSN account?
I presume the answer is yes.
Digging a bit more into the issue:
It seems that all non-MSN addresses being tried lead to exactly that error message.
Except if the domain used is actually registred in Office 365.
Is this assumption correct?
It seems to me that this is the only way to get Teams "for free" for a non-MSN account. Is this correct?