Planner Icons in Teams not showing as expected

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Occasional Contributor

Hi,

 

I noticed that the Icons for "New Task" (+) and  and the "Close" (x) is just a square box in the Teams Client and Teams Web client.

 

Tested with 2 tenants and several computers.

 

Teams:

TeamsClient.JPG

 

Teams Web:

TeamsWebClient.JPG

 

Planner Web:

PlannerWeb.JPG

 

Anybody knows if there's a known error for this?

 

Thanks.

17 Replies
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I actually have this too, so it seems like an ongoing bug! Haven't heard anything more about it though

 

I'll report it!

 

/ Adam

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I'm seeing the right experience so not sure what can be happening in your case
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Probably something missing on some servers. I see the problem to in a couple of different EMEA tenants, both Teams web app Teams desktop client. I don't see any problem directly at https://tasks.office.com.

 

I can see that Teams tries to open the file https://tasks.office.com/css/fonts/SkypeAssets-Light.ttf and https://tasks.office.com/css/fonts/SkypeAssets-Regular.ttf but can't find it, should not be related.

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Dear all,

 

Exactly same behaviour and issue here,  ver 1.1.00.17553 (64 bits) 

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You guys are a jinx! I've been working in Planner all morning and thinking 'good, this hasn't happened to me yet'. Now back from lunch, and no icons :) Missing files propagating through the tenants?

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Well...sorry :)
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I've been having the same problem since last week.

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Yeah! We need start reporting it!

Adam
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I've raised it with our Microsoft rep, hopefully this will get traction soon.
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Great ! I did too. Have an discussion with MS on Twitter as well!

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Phew - thought I was going mad! I resorted to troubleshooting by uninstalling/reinstalling, and even deleting the IconCache.db file, all to no avail.

 

Sounds like an integration bug on the MS end - so will just sit patiently until it's resolved... :grinning_face_with_sweat:

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I tried to mess around with fiddler to see any differences from https://tasks.office.com/ and the Team client. But couldn't find any obvious errors except these two as you mentioned:

 

fiddler.JPG

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We just moved to Teams last week and I have been trying it out before we release it University wide.  Thought it was something on my end.  Makes it difficult to work when everything is a square.

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Interesting. Ijust upgraded to the ios .67 version to test out the audio messaging feature and dark mode, and when I opened a Planner tab, all the square boxrs turned into emojis - a mix of happy faces, monkeys, and ferris wheels :)

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Next weeks theme is random pics of kittens!!

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I was hoping for kittens, but seems they have been able to solve it now using the original Icons :)

 

 

 

Fixed.JPG

 

And it does not give the error message on the /SkypeAssets-Light.ttf or /SkypeAssets-Regular.ttf as well.

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For some strange reason I’m a little disappointed :pensive_face: