Phone online showing Offline

Frequent Contributor

Hello, 

 

Please I need help on this issue.

 

I have a user who has 4 Phones showing Offline on Microsoft Team Admin Centre. They show online on the phones themselves.  Devices also won't connect to computer

 

Does anyone have an idea on this issue.

 

@Eric Marsi 

@ChristianJBergstrom

@jjrice2233

@Christopher Hoard

@Allen Xu_MSFT

@Satish2805

@Steven Collier

@Ashok_Boinpally

@paul keijzers

@Bryan Nyce

@adam deltinger 

@Chris Webb

@paul1502

@Graham Walsh

@JimmyYang-MSFT

Zhengqi Lou-MSFT

Vasil Michev

Nate Loback

Yuki Sun-MSFT

@Juan Carlos González Martín

@Satyendra Sharma

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