SOLVED

Perte d'identifiants d'administration

%3CLINGO-SUB%20id%3D%22lingo-sub-2211099%22%20slang%3D%22fr-FR%22%3ELoss%20of%20administrative%20IDs%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2211099%22%20slang%3D%22fr-FR%22%3E%3CP%3EGood%20morning%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI%20try%20to%20create%20a%20free%20Microsoft%20Teams%20account%2C%20however%20when%20I%20visit%3A%3C%2FP%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Fwww.microsoft.com%2Ffr-fr%2Fmicrosoft-teams%2Fcompare-microsoft-teams-options%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%22%3Ehttps%3A%2F%2Fwww.microsoft.com%2Ffr-fr%2Fmicrosoft-teams%2Fcompare-microsoft-teams-options%3C%2FA%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EAnd%20as%20I'm%20looking%20to%20create%20a%20free%20account%20I%20have%20the%20following%20message%3A%3C%2FP%3E%3CP%3E%3CSPAN%3Es*************%40kciope.com%20has%20not%20been%20added%20to%20your%20organization's%20directory.%26nbsp%3B%3C%2FSPAN%3E%3CSTRONG%3EContact%20your%20administrator%20or%20try%20a%20different%20email.%3C%2FSTRONG%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%3CSPAN%3EHowever%20the%20administration%20team%20does%20not%20have%20the%20information%20on%20which%20email%20is%20attached%20to%20the%20administration%20of%20our%20domain.%20%3C%2FSPAN%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%3CSPAN%3ECould%20I%20have%20the%20administrator's%20email%20used%20to%20find%20this%20information%3F%3C%2FSPAN%3E%3C%2FP%3E%3CP%3E%3CSPAN%3ENote%3A%20the%20domain%20is%20kciope.com%3C%2FSPAN%3E%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-2211099%22%20slang%3D%22fr-FR%22%3E%3CLINGO-LABEL%3EAdministrator%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EMicrosoft%20Teams%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E
Occasional Visitor

Bonjour,

 

J'essaie de créer un compte gratuit Microsoft Teams, cependant quand je me rend sur :

https://www.microsoft.com/fr-fr/microsoft-teams/compare-microsoft-teams-options

 

Et que je cherche à créer un compte gratuit j'ai le message suivant :

s*************@kciope.com n’a pas été ajouté à l’annuaire de votre organisation. Contactez votre administrateur ou essayez un e-mail différent.

 

Cependant l'équipe d'administration n'a pas l'information sur quel email est rattaché l'administration de notre domaine.

 

Pourrais-je avoir le mail de l'administrateur utilisé afin de retrouver cette information ?

note : le domaine est kciope.com

1 Reply
best response confirmed by sse_kciope (Occasional Visitor)
Solution
Hi, most likely a user that has signed up for a self-service subscription using your domain name. Try this procedure https://docs.microsoft.com/en-us/microsoft-365/admin/misc/become-the-admin?view=o365-worldwide