Apr 08 2021 02:40 AM
Apr 08 2021 02:40 AM
I work with several Microsoft Work and School accounts on my laptop. The laptop main account is used on startup windows. The first in Outlook and assigned to the desktop Teams app.
However, when I push the button "Share to TEAMS" in Outlook I get the massage "You need to change your TEAMS to ... and then follows the name of that main account. But my TEAMS is already in that account. So, what is going wrong? And are there more people having this message?
Apr 08 2021 04:52 AM
Apr 08 2021 05:49 AM
Apr 08 2021 06:12 AM
Apr 09 2021 07:33 AM
Apr 09 2021 09:57 AM
@Steven van der Bles You may have to "Quit" Teams and clear the app cache. Logging out and back in or rebooting your computer isn't enough to do this. After logging out of all of your accounts, be sure you Quit Teams by right-clicking on the Teams icon in the taskbar and selecting Quit.
This will not only close out Teams, but it will clear the app cache. I suspect it will work after you do this.
NOTE: This works really well for when you see broken image links in your conversations but the images appear if you click on them to enlarge them also.
Apr 09 2021 10:32 AM
Apr 10 2021 07:17 AMSolution
I did some looking around within Outlook and found out that in my case there are more "Share to Teams" commands available in Outlook. When choosing "Customize the Ribbon" and "All Commands" I can choose from 2. One icon is colored a bit different, the other icon is the same as default shown on the ribbon. This last one doesn't work. The other one does however when adding the "Share to Teams" command to a custom section on the ribbon. Strange.
"Share to Teams" options in "All Commands":
Apr 10 2021 09:10 AM
Apr 12 2021 08:47 AM
I had a bunch of Teams listing in my available commands. I tried each one until one worked. I have several MS365 accounts in my Outlook profile, maybe that is why? Within Teams, I am connected as a guest in multiple tenants plus my personal Teams account in addition to a default Teams account. In Outlook, my profile is connected to 3 MS365 accounts plus an outlook.com account. It does not seem to know who I am or what I want to do. This is certainly a half-baked solution to the "Share to Teams" attempt. It should know the context of what inbox I am in or at least attempt to ask me. If I am in another Inbox and click share to teams, it says it cannot get the content. If I use the standard install, without changing the ribbon bar, it will not work at all. I am wondering if anyone had done any QA on this component?
Apr 12 2021 12:19 PM
Apr 13 2021 03:14 AM