Apr 08 2021 10:24 AM
Apr 08 2021 10:24 AM
The new "Share to TEAMS" is showing up for our users, and it is a great feature, but there are serious problems with the search within the app. We are able to search for users with no issue, but searching for a group or channel is rarely successful. I would guestimate that only 25% of my channels show up in the search. I have already verified that channels don't show up even if I am an owner of the group. And there is no way to search for a "General" channel. There are no results for us. Is this a problem with our environment, or a known issue with the feature?
On a side note, I've always had trouble sharing thing from my phone to Teams if I'm looking for a "General" channel.
Apr 08 2021 12:31 PM
May 02 2021 08:20 PM
May 02 2021 08:27 PM
May 04 2021 10:57 AM
May 05 2021 11:14 PM
May 19 2021 04:01 PM
Sep 23 2021 09:08 AM
I've found that I can see General Channels by searching for the name of the team.
Oct 04 2021 12:41 AM
On my side, same issue:
Oct 29 2021 07:00 AM
@Eric Hepinstall I have the same phenomenon: not all channels are displayed in the search.
In a team, I only noticed that I find all private channels, but not the public channels.
However, this is not the same problem in all teams.
If there are only public channels in the team, I find them all anytime.
Oct 29 2021 11:38 AM
@ThorstenMelzer - so anyone have a ticket open with MS about this? Or a way to get it in front of their product team? It's been 6+ months so this isn't going away until the issue gets some face time with developers.
My organization only have one "Share to Teams" option and it is the blue filled in icon. I will say the feature hasn't gotten much traction with our users, but I do use it several times a month and only being able to find 1/4 of our channels is really frustrating.
Nov 01 2021 12:10 AM
@Eric Hepinstall so far, no ticket has been opened with Microsoft from our company, but I will now request it from our product team.
Even if not everyone uses the feature, it is still very dissatisfying for those who want to use it.
Nov 15 2021 03:20 AM
Nov 15 2021 03:24 AM
Nov 19 2021 12:21 AM
I haven't made much progress with Microsoft support yet, but I did discover one more special feature as part of the support case. For the Teams where I could not share mails, I was Teams Owner myself, but not a member of the M365 group. So I had to betray myself and confirm that myself. Then I could reach all channels of this team.
Nov 19 2021 06:49 AM
Nov 19 2021 07:21 AM
I have a similar issue, if I search the Team Name I only get back the general channel. But I can search for most channels by their name. This wouldn't be a problem except we created a Template Team for projects where every team has the same 5 channel names. and the search results are limited to the most used 5 (not even most used by me but just in general). When I search a team name I would expect it to return all channels for that team.
Dec 03 2021 02:49 AM
@Devon_BirchThere were no helpful hints from the support, but the following own realization: Even though I was a Teams Owner on the affected teams, I had to request my inclusion in the M365 group. I have then approved myself there
:light_bulb: Check your group membership at Outlook.