Outlook delegate permission to create Teams meetings

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Contributor

Hi,

 

We are trying to enable delegation for scheduling Teams meetings via Outlook. I am able to schedule a Skype meeting as a delegate but not a Teams meeting - I get the error “Sorry, but we can’t connect to the server right now. Please try again later”.

 

The slight complication is that Exchange is still on-prem in a hybrid environment. 

 

Does anyone one know how to get Teams meeting delegation working please?

 

thanks,

Richard

 

23 Replies
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@MiguelSD 

 

1. Make sure your Outlook client is 365.

2. The user logged into MS Teams must be the same user logged into the Outlook Client.

3. Check if your user logged in to Outlook has access to the shared box.

4. After validating the information above, create an MS Teams event through your Outlook client using shared access to the Shared Box Agenda.

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@Glaucia Fernanda da Silva Diniz 

 

What is your exchange config? are you in hybrid or just exchange 365?

 

We are having this issue at the moment, but are in a hybrid.

We have delegate permissions working flawlessly for booking teams meetings when both mailboxes are OnPrem and also when both mailboxes are in exchange online

But when you have one mailbox on EXO and one OnPrem they get the you do not have permissions error,

Mailbox had delegate permissions before being activated for teams and also before they were migrated to exchange online.

I have tested with my own account on a mailbox i have delegate permissions for,
I am on EXO, delegate mailbox is OnPrem, I am using Outlook 365 and have the reg key you mentioned in place, restarted machine, teams starts up and then i open outlook but i still get the permissions error when trying to book a teams meeting.

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In my case its only works when I delegate full permission on the shared mailbox. When you give permissions only on the  shared mailbox calendar you still getting the permission error.  

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Got it working 100% of the time.

1.) Mailbox permissions in exchange set to full access. Primarily so you can open the mailbox in outlook to send the message. Also give SendAs rights.

 

2.) running the following command on exchange server on the mailbox you want a user to send from, this prevents the message "looks like you don't have permission to schedule meetings for this account"

 

Add-MailboxFolderPermission -Identity "manager@domain.ca:\Calendar" -User "assistant@domain.ca" -AccessRights Editor

 

then i dont have to give delegate access on the calendar inside outlook anymore. tested and i can send a meeting invite from the manager from the assistant account.