Outlook contacts not synchronising with new teams

Copper Contributor

Hello

 

I have had this longstanding issue with Microsoft Teams and Outlook.  Effectively the classic Outlook contacts are not synchronising into new teams.  The classic outlook contacts did synchronise with classic teams contact but not new teams. 

We found by editing internal contacts (where originally synchronised by the address book or not, im not sure) the contact would synchronise.  Additionally if i deleted contacts in outlook they would sync the change and remove from new teams (people).

The only workaround to this from speaking with MS 365 support (engineering/support team) was to export the contacts as csv from outlook and import them again.  I hadn't tested this on a same user, i had exported from my account to a test account which worked.

 

Is this by design, a known issue being worked on or not, and if so what time lines are MS working towards?

 

Thanks

 

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