10-16-2019 02:25 AM
10-16-2019 02:25 AM
We have an issue with outlook 2016 (Office 365) and teams Outlook add-in. When Teams add-in is turned on in outlook, disk activity increase, and computer slow down dramatically. We have noticed that the disk activity is in %localappdata%\temp on oulook logging folder and oulook related logfiles, but we don't have turn on outlook logging.
If we disable the teams add-in, outlook logs files are still created, but with no activity.
Any ideas ?
10-23-2019 05:31 AM
We are seeing exactly the same behaviour. With Perfmon running outlook.exe is writing to a db file in %temp% continuously causing disk utilisation by Outlook to be around 75% - 100%. If I turn off the Teams add-in in Outlook then disk utilisation drops to around 0.1%. This is causing major impact to users. We have the latest Office 365 and Teams versions installed.
10-30-2019 11:42 AM - edited 10-30-2019 12:05 PM
> Have managed to mitigate by setting the two files as read only for now.
> attrib +r %appdata%\..\Local\Temp\*.db*
Thank you this solved it for me!
For others, step-by-step instructions that worked for me are below.
In example directory above replace `user.name` with your windows login name
attrib +r %appdata%\..\Local\Temp\*.db*
10-31-2019 07:00 AM
Recommendation from Microsoft Support yesterday was to revert to the semi-annual channel which is not showing this same issue. I'm reluctant to do this across all my users as there have been several new features introduced in the monthly channel since the last semi-annual channel release so they would lose functionality.
05-08-2020 12:44 PM
05-11-2020 02:22 AM
This issue is really annoying almost all our users.
We use the workaround but it cames back every week/month/...
We need a patch !
05-18-2020 08:01 AM
Yep, I confirmed that setting that .db file to read-only does fix it for the time being. We currently also are a Dell shop but have all Optiplex 5060/7040/7010 here.
I don't think this would be hardware related though, but I suppose it's possible.
So it sounds like the consensus at the moment is that on the next Teams update or new profile getting created, the issue reappears.
05-18-2020 08:31 AM
@MatthewWarren We were testing the fix up in the thread. We got odd error on the Windows Assessment Console when running performance test. That said, followed up with MS Enterprise Teams representation after sharing the thread. We were directed to open a ticket for MS Outlook vs. Teams. Going forward, if anyone comments on this thread, important to call out Outlook/Teams version.
05-18-2020 08:40 AM
06-01-2020 09:38 AM
06-08-2020 11:22 PM
Have a fresh new Dell XPS 13 7390 out of the box. Teams version 1.3.00.13565 (64 bits) and Office version 2005 (build 12827.20268) and still have 40% of disk usage for an outlook process.
Usage is only 40% because SSD is very fast but still...after days, weeks and months with this disk usage SSD will die prematurely...
07-02-2020 08:18 AM
07-02-2020 09:02 AM