May 25 2020 06:00 PM - edited May 25 2020 06:19 PM
Hi all,
I can't make outbound calls to PSTN, I get this error:
couldn't complete the call, check you are using the correct number format... check with admin blah blah blah
I get the similar error when I call that user number via PSTN from an Australian number.
Anyone got any ideas what the problem is?
May 25 2020 10:59 PM - edited May 25 2020 11:06 PM
By documentation an integration needs to be done first with Telstra PSTN service for you to make outbound\inbound PSTN call from Microsoft 365 (S4B\Teams):
Not sure if this is completed prior to your testing, but I'd suggest to contact first Telstra for integration process as you've already provisioned services\user on your end.
Detailed Instruction:
Polite as usual,
BFN
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