Organization Guest Access lost (after migration)

Super Contributor

Hello Teams Community,

 

Please i need your help on this. 

 

We migrated users from one tenant to another Tenant on Friday 1st of April 2022. 
 
And before the migration, those users were already added as guest users in other organizations but after the migration was completed the users can no longer find themselves in the organizations in which they were added as guests. 
 
Only the UPN and ID of the user changed but the email address didn't change.  
 
 
 

 

 

 

1 Reply

@IBN 

Since the community has not yet responded to your post, you might want to seek assistance with other resources that are focused on tech support:

 

  • Ask your IT manager to open a support case or call Microsoft using the support line you were given.  Other options for business subscription admins are listed here:

Get support | Microsoft Docs

https://support.serviceshub.microsoft.com/supportforbusiness/create