Nov 11 2021 12:54 PM
I'm wondering if it's possible through Teams Admin Center to create an org-wide 'favorite' contact. The purpose is to have an easily accessible shortcut to the phone number for the company's IT Helpdesk available to all users so they can quickly contact the helpdesk via Teams. I don't think this is possible, considering how limited the address book features are in Teams. Any insight or ideas on how I could implement something similar to this?
Dec 21 2021 02:41 AM - edited Dec 21 2021 02:56 AM
@trweaver Hi, perhaps this approach under your org. settings? "Help desk information" (let me add the disclaimer it pops up in Office under help but not directly in Teams).
Or the most simple thing in the org-wide team settings?
Will be visible under "Channel info"
Dec 21 2021 10:04 PM