When using /org in the Search bar in Teams I don't always get hits for person I'm searching for. It seems we can only look at the Org structure for people I have interacted with on Skype, Outlook, or Teams. I search of a person that I've not interacted with and in the search my 'person' text just turns red. Any thoughts?
I have tested this in my Teams tenant and can search for everyone in my organisation using the /org command
Can you check in the Teams Admin Centre and see if you have scoped directory search enabled? This will show you how to look for it? If you want to search for all users in your organisation this would need to be disabled
Yes, Show Org Tab is 'On' I had the same result using web version. The workaround I found is to create a new Chat message and search the person. We are able to find them this way. Once that is done, then go back to the Search bar and /org and type the name again. They can then be found and their Org Details are available. That's just a handful of extra steps !