Org and channels not accessible after upgrade to microsoft 365 basic

%3CLINGO-SUB%20id%3D%22lingo-sub-2137092%22%20slang%3D%22en-US%22%3EOrg%20and%20channels%20not%20accessible%20after%20upgrade%20to%20microsoft%20365%20basic%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2137092%22%20slang%3D%22en-US%22%3E%3CP%3EHello%20there%2C%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EWe%20created%20an%20org%20in%20the%20free%20version%20of%20teams.%20I%20am%20the%20creator%20of%20the%20org%20and%20some%20channels%20under%20the%20org.%20Since%20things%20were%20very%20slow%20(24%20hours%20addition%20of%20users%20to%20channels%20or%20the%20org)%2C%20I%20subscribed%20to%20the%20basic%20microsoft%20online%20subscription.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3ENow%2C%20when%20I%20try%20to%20log%20into%20the%20org%20-%20I'm%20unable%20to%20do%20it.%20It's%20as%20if%20Teams%20is%20treating%20me%20as%20a%20completely%20new%2Fdifferent%20user%20than%20before.%20The%20org%20in%20Teams%20has%20other%20owners.%20When%20those%20owners%20invite%20me%20to%20the%20org%2C%20I%20still%20cannot%20see%20the%20channels%20and%20things%20I%20created%20before.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI%20understand%20that%20I'm%20not%20somehow%20under%20active%20directory%2C%20and%20that%20I%20wasn't%20before%2C%20but%20-%3C%2FP%3E%3CP%3EIs%20there%20a%20way%20to%20undo%20the%20microsoft%20registration%20(we%20already%20cancelled%20the%20subscription%20after%20it%20messed%20the%20org%20up)%3F%20Other%20users%20and%20co-owners%20of%20the%20org%20can%20still%20see%20the%20channels%20and%20contents%2C%20but%20I%20need%20to%20be%20able%20to%20do%20the%20same%20and%20basically%20restore%20all%20that%20I%20lost%20during%20the%20transition%20to%20the%20new%20subscription.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EPlease%20help%3F%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EThank%20you.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-2137092%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EMicrosoft%20Teams%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E
Occasional Visitor

Hello there,

 

We created an org in the free version of teams. I am the creator of the org and some channels under the org. Since things were very slow (24 hours addition of users to channels or the org), I subscribed to the basic microsoft online subscription.

 

Now, when I try to log into the org - I'm unable to do it. It's as if Teams is treating me as a completely new/different user than before. The org in Teams has other owners. When those owners invite me to the org, I still cannot see the channels and things I created before.

 

I understand that I'm not somehow under active directory, and that I wasn't before, but -

Is there a way to undo the microsoft registration (we already cancelled the subscription after it messed the org up)? Other users and co-owners of the org can still see the channels and contents, but I need to be able to do the same and basically restore all that I lost during the transition to the new subscription.

 

Please help?

 

Thank you.

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