Jul 24 2019 12:19 PM
I have a question about an experience a team member had where she opened an excel docs, made changes and then it didn't save them in teams, but gave her the option to save as. I'm trying to figure out how the changes were not saved. And if opening files in various ways can cause that. Is this correct or not?
Jul 24 2019 12:43 PM
@cepasqua are you using the default SPO document library for the files, or one of the 3rd party stored like Box?
In general, it does not matter how you open the file, edits will be saved automatically and new file versions generated every few minutes.
Jul 24 2019 12:54 PM
The files are all in our Microsoft teams channel. @Dean Gross
So are you saying that no matter how you open it changes should be saved in the original document?
Jul 25 2019 02:48 AM
@cepasqua Files are not actually stored in Teams, they are stored in another system, typically SharePoint, but it can also be an external system like Box. The Files tab in each channel is pointing to these other systems, in most cases it is pointing to a folder in SharePoint online that has the same name as the Channel and which is created in the default document library in the SPO site that was created automatically when the Team was created.
Yes that is what I'm saying, for files that are stored in the default location (the SPO folder for each channel) the file does not care how it was opened. The Office Web Apps and the Office client apps will all save the file automatically as it is being edited and no new file will be created (unless the file was manually Checked Out by another user- and in this case a warning message will be displayed)
Jul 25 2019 08:25 AM
Thank you very much for the clarification@Dean Gross
Jul 25 2019 12:57 PM
Jul 25 2019 01:00 PM
When I open an excel file in the desktop app excel loads, but the file never shows up. For some reason we don't have the autosave option visible@Chris Webb
Jul 25 2019 01:02 PM
Jul 25 2019 01:06 PM
Microsoft Office Professional Plus 2013@Chris Webb
Jul 25 2019 01:09 PM
Jul 25 2019 01:12 PM
Yes, we have had some team members work on files and then when they try to save they get a message that they can only save as as they have to re-do their work directly in the file in teams@Chris Webb
Jul 25 2019 01:15 PM
Jul 25 2019 01:36 PM
Thank you for that clarification. My team member was thinking she was going crazy as all of the help items/training's I looked up trying to investigate acted like this was not possible.@Chris Webb
Jul 23 2021 08:34 AM
@cepasqua Were you able to remedy this problem? I am having the same issue today with files my team members are sharing. Different ways of opening and not saving and having to rework. I have done all of the things recommended in the discussion and more and cannot for the life of me figure out why this is happening randomly.
Mar 08 2022 01:52 PM
Do you know if we're able to set a default file location for the back up files after editing? For example I want them to save in a "Backup" folder. Another questions do you know if we're able to have previous versions embedded in the same file, similar to how Procore works? Where you can view previous versions directly through the same file by clicking on the version you want @cepasqua
Mar 28 2022 12:42 PM
May 26 2023 06:39 AM