Aug 05 2020 04:19 AM
We are facing an issue with crackling audio from Teams user to external(SIP trunk -->Cisco--> PTSN), audio from External to Team side is perfect. This issue is with all the users and no media transcoding is configured on Ribbon SBC and it uses the default. is there any specific setting that needs to be done on the Cisco side for transcoding the audio.
Any idea?
Aug 07 2020 09:52 AM
SolutionHi @Vipin_Vijay ,
I know it is not the most riveting read but you could look to:
I would also recommend if you haven't seen it already just as an architecture reminder:
https://aka.ms/teams-dr-config
Thanks
Henry
Aug 07 2020 09:52 AM
SolutionHi @Vipin_Vijay ,
I know it is not the most riveting read but you could look to:
I would also recommend if you haven't seen it already just as an architecture reminder:
https://aka.ms/teams-dr-config
Thanks
Henry